Do you offer monthly managed IT agreements or only one-time fixes?

Both. Most business clients move to a monthly managed IT agreement once we've handled their first issue, but we're happy to start with a single project or repair.

What's your response time for a business emergency?

We answer 24/7/365. Emergencies get priority, and we're typically on-site the same day — often within a couple of hours.

Can you handle HIPAA compliance for a medical office?

Yes. We set up the safeguards, documentation, and network configuration medical and imaging practices need to stay compliant and pass an audit.

Do you work with businesses that have no internal IT staff?

That's most of who we work with. We act as your entire IT department, or as backup support alongside whatever staff you already have.

Can you take over from our current IT provider?

Yes. We handle the transition, document what we find, and take over ongoing support without disrupting your team.

Do you handle network cabling for a new office build-out?

Yes, from planning through installation — clean, code-compliant cabling for new offices and expansions.

Can you support remote and hybrid staff?

Yes. Remote helpdesk, VPN and cloud access, and endpoint security are all part of how we support distributed teams.

Do you provide documentation and reporting?

Yes. You get plain-English reporting on what we did and why, written for a decision-maker, not just an IT department.

Business IT Services

Your outsourced IT department.

Name: My Simple Techs
Address: 6750 North Andrews Ave, Fort Lauderdale, FL, 33309, US
Telephone: +17543683916
Price range: $$

Managed IT, cybersecurity, and infrastructure for South Florida businesses — with a real person who answers the phone.

Request a consultation Call (754) 368-3916

Core services.

Managed IT & Support

Managed IT

A full outsourced IT team, without the full-time headcount.

Remote Helpdesk

Fast answers for day-to-day issues, without an on-site wait.

Proactive Monitoring

We catch failing hardware and slow systems before they cost you a day.

Windows Server Support

Keep the systems your business runs on patched and reliable.

On-Site Surveys

A clear picture of your current setup before we recommend anything.

Security & Compliance

Cybersecurity

Layered protection built around how your business actually works.

Anti-Virus Solutions

Enterprise-grade protection across every device on your network.

Penetration Testing

Find the gaps before someone else does.

HIPAA IT Compliance

Documentation and safeguards that hold up to an audit.

Access Control

Control who can get into your building and your systems.

Security Cameras

Monitor your location from anywhere, on any device.

Infrastructure & Continuity

Network Cabling

Clean, code-compliant cabling for new builds and expansions.

Cloud Solutions

Move the right workloads to the cloud without the guesswork.

Data Backup

Automated backups so a single failure never becomes a crisis.

Disaster Recovery

A tested plan to get back online fast after an outage.

VoIP Installation

Reliable business phone systems that scale with your team.

Video Distribution

Signage and video across conference rooms and common areas.

Who we work with.

Medical & Imaging Practices

HIPAA compliance, imaging network uptime, and a fast response when equipment or records access goes down.

Accounting & Professional Services

Secure client data, reliable remote access during filing season, and systems that hold up to scrutiny.

Condominium & Property Management

Access control, camera systems, and network infrastructure across shared buildings and amenities.

Small Offices & Startups

IT that scales with you — without hiring an internal IT person before you're ready to.

Managed IT vs. break-fix.

A monthly agreement costs less than the downtime it prevents.

Cost

Managed IT AgreementPredictable monthly cost

Break-FixUnpredictable, pay per incident

Downtime

Managed IT AgreementProblems caught before they cause it

Break-FixYou call after something breaks

Response

Managed IT AgreementPriority response for agreement clients

Break-FixFirst-come, first-served

Security

Managed IT AgreementOngoing patching and monitoring

Break-FixOnly patched when you remember to ask

Planning

Managed IT AgreementA partner who knows your systems

Break-FixStarting from zero on every call

	Managed IT Agreement	Break-Fix
Cost	Predictable monthly cost	Unpredictable, pay per incident
Downtime	Problems caught before they cause it	You call after something breaks
Response	Priority response for agreement clients	First-come, first-served
Security	Ongoing patching and monitoring	Only patched when you remember to ask
Planning	A partner who knows your systems	Starting from zero on every call

Why businesses stay.

Long client tenure

Clients who've stayed with us for years, not months.

Single point of contact

One relationship for everything — no ticket queue to explain yourself to.

A network of specialists

Access to specialists for anything outside our scope, coordinated on your behalf.

Plain-English reporting

Updates written for decision-makers, not just IT staff.

What business clients say.

Vishnu S. says Rafael has provided IT services to his firm for the past eight years. He describes him as professional and reliable, with a genuine concern for the issues that matter most to keeping the business operational, and notes that he has resources in specialized fields to provide a single-source solution.

Vishnu S.President, CPA, CFE

Patrick L. describes a network failure that shut down his imaging practice. Rafael came right away, spent about two hours on-site, and resolved the problem. Patrick says the invoice was fair, the network has run perfectly ever since, and he's given Rafael's name to at least five other people.

Patrick L.President, MRI of Boca, Boca Raton

Business IT questions.

Request a consultation.

Tell us about your business and what you need — we'll follow up the same day.

Call or text(754) 368-3916

EmailInfo@mysimpletechs.com

Address6750 North Andrews Ave, Fort Lauderdale, FL 33309

Hours24/7/365 — same-day and emergency service available

Book a time on Calendly

Need help at home instead? See our residential services